Team roles (RBAC)
Invite teammates from Dashboard → Team. Members sign in with their email — passwordless.Notification routing
Each member has per-event email toggles —transactions, deposits,
payouts, subscription, security, reports. Your finance lead gets
payout emails; your engineer gets webhook failures; nobody drowns in mail.
Subscription tiers
Plans and custom fee rates are managed by the Puffin admin team — contact
support to upgrade or negotiate volume pricing.
Merchant wallets
Create collection wallets on any supported chain (Dashboard → Wallets), up to your plan’s limit. Gateway payments always use fresh single-use addresses regardless of your wallet count.Usage-based pricing
Pricing is set per capability — Gateway (payment intents), WaaS (wallets), and Swap (bridging) — not one flat rate across everything. Each capability has two independent components:
Each component can carry a percentage, a flat fee, or both, with optional
minimum/maximum caps — e.g. “0.5% capped between 2.00.” Your
effective rate is your plan’s default, with any custom override your
account manager has set layered on top. Check
GET /v1/gateway/merchants/me/fees
(dashboard session) for your exact current numbers per capability, or ask
support if you’re negotiating a custom rate.