> ## Documentation Index
> Fetch the complete documentation index at: https://docs.puffinmoney.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Teams & plans

> Roles, notification routing, and subscription tiers

## Team roles (RBAC)

Invite teammates from Dashboard → **Team**. Members sign in with their email
— passwordless.

| Role        | Can do                                            |
| ----------- | ------------------------------------------------- |
| `OWNER`     | Everything, including billing and team management |
| `ADMIN`     | Everything except billing                         |
| `FINANCE`   | Payments, payouts, wallets, reports               |
| `DEVELOPER` | API keys and webhooks                             |
| `SUPPORT`   | Read payments and customers                       |
| `VIEWER`    | Read-only                                         |

## Notification routing

Each member has per-event email toggles — `transactions`, `deposits`,
`payouts`, `subscription`, `security`, `reports`. Your finance lead gets
payout emails; your engineer gets webhook failures; nobody drowns in mail.

## Subscription tiers

| Plan    | Monthly | Gateway fee | Wallets | Team seats |
| ------- | ------- | ----------- | ------- | ---------- |
| Starter | Free    | 1.5%        | 3       | 2          |
| Growth  | \$49    | 1.0%        | 15      | 8          |
| Scale   | \$199   | 0.6%        | 100     | 50         |

Plans and custom fee rates are managed by the Puffin admin team — contact
support to upgrade or negotiate volume pricing.

## Merchant wallets

Create collection wallets on any supported chain (Dashboard → **Wallets**),
up to your plan's limit. Gateway payments always use fresh single-use
addresses regardless of your wallet count.

## Usage-based pricing

Pricing is set **per capability** — Gateway (payment intents), WaaS
([wallets](/wallets)), and Swap ([bridging](/bridging)) — not one flat rate
across everything. Each capability has two independent components:

| Component    | What it covers                                                    |
| ------------ | ----------------------------------------------------------------- |
| **Platform** | Puffin's margin                                                   |
| **Gas**      | Recovers the network gas Puffin's gas stations pay on your behalf |

Each component can carry a percentage, a flat fee, or both, with optional
minimum/maximum caps — e.g. "0.5% capped between $0.01 and $2.00." Your
effective rate is your plan's default, with any custom override your
account manager has set layered on top. Check `GET /v1/gateway/merchants/me/fees`
(dashboard session) for your exact current numbers per capability, or ask
support if you're negotiating a custom rate.
